The safety and comfort of our customers are our priority. In the event of adverse weather conditions, such as heavy rain, thunderstorms or rough seas, we will evaluate the situation and, if necessary, proceed with the cancellation or postponement of the tour. In such cases, we will inform you promptly and propose alternatives such as a change of date or a different tour.

Yes, if the tour is canceled due to adverse weather conditions and it is not possible to reschedule the date or find a suitable alternative, you will be offered a full refund. Our team will guide you through the refund process quickly and easily.

If the weather forecast is uncertain, we recommend that you contact us the day before the tour to receive updates. We will be able to provide you with the latest information and, if necessary, discuss any alternative plans.

Yes, our tours generally operate in light rain unless conditions become dangerous or uncomfortable for participants. In this case, we recommend wearing appropriate clothing, such as raincoats and water-resistant shoes. For some specific tours, such as boat excursions, the final decision will be made by the captain or guide, based on the safety of the group.

If the weather forecast is not favorable and you prefer to reschedule the tour, please contact us as soon as possible. We will try to accommodate you, compatibly with the availability of places for the new requested date. However, last minute changes may not always be guaranteed.

Weather conditions may affect some tours more than others, such as outdoor or boat tours. However, we have many options for indoor or alternative activities for bad weather days, to ensure you still have an enjoyable experience.